Sometimes, it's the little things that can make a big difference.

PDP Flooring work crews arrive on-time with a new company-issued van and state-of-the-art equipment. A comprehensive pre-installation checklist is completed to ensure that everything they need to do the job right is in place.

And when the job is done, the complete post-job clean-up is begun. the new flooring vacuumed and/or mopped. our crews do a thorough dust wipe-down - including all counters and appliances. In short, the work area is left spotless.

Striving for excellence

While no company can claim to be complaint-free (and we do everything in our power to do everything right), we're extremely proud of the fact that our "customer issue" ratio of approximately 8% is less than a third of the industry average! In fact, we like to think of it as a 92% satisfaction rating. It is clear that our commitment to customer service is paying off.

At PDP Flooring, each and every customer issue is tracked to the original installation team. All our installers understand that their salary and career advancement depend heavily on the customer satisfaction they provide. This provides incentive to not only do the job right the first time, but to address and remedy customer concerns as quickly and efficiently as possible.

And for your peace of mind, additional PDP Flooring work crews stand ready to jump in during emergency and high-volume situations.

Why use PDP Flooring...

If we had to name the one main thing that we provide our customers, it would be "confidence." Confidence that every job will be done right, that customer satisfaction will increase, that headaches will be reduced.

At PDP Flooring...

 We eliminate no-shows. Our crews are where they are     supposed to be, when they're supposed to be.

 No long lead times. We're organized so that the time from     receipt of goods to installation is the smallest it can be.

 No canceled jobs. We do whatever it takes to get the job     done when we've promised.

 We stand behind every job. Our customer commitment,     whether that's to you or the flooring customer, is second to     none.

Work with the professionals.

No other company combines the years of experience, regional coverage, comprehensive training, a stellar staff, and the start-to-finish approach like PDP Flooring. If hassle-free installations and customer satisfaction are important to you, now is the time to talk with a PDP professional.